Customer Service
Privacy Policy
Last Updated: March 18, 2025Effective Date: 1st January 2025 Adamas Diamond Studio Limited (“we,” “us,” or “our”) is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when...
Terms and Conditions
Last Updated: April 25, 2025Terms and Conditions These Terms and Conditions (the “Terms”) govern the use of https://adamas.studio (the “Site”). This Site is owned and operated by Adamas Diamond Studio LLC. By accessing or using this Site and/or purchasing from us, you agree to be bound by these Terms. If you do not agree, you may not access or...
Payments and Shipping
Last Updated: March 18, 2025Which payment methods do you accept? Using Stripe and through WooPayments we accept all secure payment methods including debit cards, PayPal, Amex, and Apple/GooglePay. We also offer flexible payment options through Klarna and PayPal Pay Later. How are taxes handled? For all orders within the UK taxes have been included in your final price. State...
Warranty Information
Last Updated: March 18, 2025At Adamas Studio we are proud of the quality and craftsmanship of our pieces. To ensure your peace of mind, we provide a comprehensive lifetime warranty across all our items. Please read the details of our warranty policy below: Lifetime Warranty Against Manufacturing Defects We are committed to repairing or replacing any piece that suffers...
Returns Policy
Last Updated: March 18, 2025What is your returns policy? For stock items and loose diamonds you have 14 days from your day of receipt to return your item(s) back to us: please return everything with their original packaging. Any made-to-order items are non-returnable. This policy does not affect your statutory rights. How do I return an item? Click here...