Our Commitments
To You:

Diamonds are a luxury, but trust shouldn’t be.

Trust

Our Commitments

We know, we know â€“ buying fine jewelry should feel thrilling, not like you need a PhD in gemology to avoid getting swindled. At Adamas, we do things differently. 

No mystery pricing, no sleight of hand, and absolutely no duds. Just damn good diamonds, honest conversations, and a team that cares as much about your jewelry as you do.

We Promise:

1. No duds. Ever.

When we work together, we’ll never sell you a dud diamond. Not today, not tomorrow, not if the world was ending and it was the last diamond on Earth. We sell diamonds that we would buy. If it’s not good enough for our personal collections, it’s not good enough for you. That’s not BS – we’ve bought back stones from people whose circumstances changed. Every stone we advocate for meets the highest standards, crafted to be worthy of your moments – big or small.

2. Your story deserves honor.
An engagement? A promotion? A divorce? A ‘screw it, I’m celebrating myself’ moment? Whatever the occasion, we’ll treat it with the reverence it deserves. No judgment, no outdated traditions – just jewelry that marks your milestones, your way.

3. No rip-offs. Ever.
Fine jewelry shouldn’t require an offshore account. We price with integrity, transparency, and zero nonsensical industry markups ($1k on ‘fulfilment’? Not here!). Because luxury should be about quality, not exclusivity.

4. Honesty, always.
We don’t do smoke and mirrors. From how our diamonds are grown to how they’re priced, we tell you the truth – no fluff, no jargon, no gatekeeping. Got questions? We’ve got straight answers.

5. Our word is gold. Literally.
If we say we’re going to do something, we do it. On time. No ghosting, no ‘oops, we forgot.’ (And if there is a complication, we will be quick to tell you, and WE will make it right!) Your trust is everything, and we’re not about to mess with that.

6. Your jewelry = our obsession.
We will love your diamonds as much as you do. Seriously, we geek out over every facet, setting, and story. The number of teary voice notes that Alice has gotten at 3 am from Gabrielle after she finally finds the PERFECT stone? Um – a high number. If it matters to you, it matters to us.




7. Respect, always.
We treat everyone – our customers, our partners, and our team – the way we’d want to be treated. With fairness, kindness, and integrity. Because good business starts with good people.

8. No rush!
We are not here to pressure you into making a purchase. You will not receive an email from us exclaiming “LAST CHANCE!” (only to extend the sale a few days later). These are marketing strategies, and we don’t feel the need to use them. Do you need more time to make a decision? Are you feeling like you’re not quite sure? That’s fine! We are here for you on your time.

9. Okay, a little bit of a rush.
On OUR schedule, that is! We ask about your occasion and timeline because we genuinely care. No empty stockings on Christmas, and definitely no last-minute ring pop substitutes! We’ll always be upfront about shipping deadlines and honest if we can’t meet them. If we can’t deliver on our promise, we won’t take the order — because your special moments matter to us.

10. We own our shit.
Look – we’re real people working with other real people. That doesn’t mean we plan to mess up, but we fully acknowledge that we’re not perfect. What matters is how we handle it if something goes wrong: we take full responsibility and make it right. No empty excuses, no frustration, and no need to resort to social media just to be heard. As two women who built this business out of sheer frustration with the disconnect between retailers and consumers, we have plans to do this thing RIGHT. 

11. Jewelry shopping should be FUN.
Stress, confusion, and snobby salespeople? Not on our watch. We make buying fine jewelry simple, exciting, and – dare we say â€“ fun. No pressure, no pretension, just a team that’s as invested in your perfect piece as you are. Learn about how we work through our reviews.

No gimmicks. No fine print. Just a jewelry brand you can actually trust.
Welcome to Adamas, where the rules are rewritten, and you always come first.

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